Help CentreAre you having trouble watching videos on our website? Is the website not loading properly? Don't worry, we have some tips to help you troubleshoot these issues.
The first thing you can try is clearing your cache and cookies. These files can sometimes cause issues with loading websites and playing videos. To do this, go to your browser settings and find the option to clear browsing data. Make sure to select the options for clearing cache and cookies, then refresh the page and see if the issue is resolved.
If clearing your cache and cookies doesn't fix the problem, you may need to check your internet connection. Make sure you are connected to a stable and strong internet connection. If your connection seems slow or unstable, try rebooting your internet router to see if that helps.
If you have tried all of these steps and are still experiencing issues with watching videos or loading the website, please contact our support team at support@danceshred.co.uk for further assistance. Our team will be happy to help you troubleshoot the issue and get you back to enjoying our content as soon as possible.